We do our best to make the process as simple as possible. We’re continually improving our processes based on feedback from customers. Right now, this involves a few easy steps (with support from Hgraph along the way):

1. Choose the right plan for you.

2. Complete your payment.

3. We send your API key.

4. Update your application.

We use Stripe for payment processing. All of our plans are billed as monthly subscriptions (in USD) and we accept all major forms of payment.

After you sign up for your Hgraph subscription, our team will be notified. We will send your new API key via email (or your preferred communication channel) within 24hrs.

Our “Premium” plan includes custom development which means our specialized software engineering team is available to you for things like: designing complex queries, building custom features and integrating your application.

GraphQL is a query language for APIs that allows precise data fetching with a single endpoint, reducing unnecessary data transfer. Its strong type system enables efficient, flexible queries and real-time updates, making it ideal for complex web and mobile applications. This self-documenting approach simplifies development, allowing for rapid frontend changes without backend adjustments, streamlining the creation of responsive, data-driven applications.

Yes we can! Our premium plan includes this support, but if you chose another plan that doe not include custom development support, you can always reach out to our team. We can provide affordable integration support for GraphQL.

Our GraphQL AP is very powerful, offering high flexibility and remedies over/under fetching. Standard queries involve simpler data payloads, complex queries offer heavier payloads/calculations and custom queries offer anything you need.

We utilize “soft limits”, so if you do exceed your usage limit (within reason), it doesn’t mean we are going to “turn off” or restrict your access. However, it does mean we will most likely discuss upgrading your subscription.

No. Hgraph owns and operates it’s own bare-metal hardware infrastructure.

Are we missing a feature or service? Please reach out and let us know!

Our approach is to listen closely to our customers needs and work with our customers to solve shared problems together in the form of new serices and products.

To cancel your subscription to Hgraph’s services, simply contact our support team and we can cancel on your behalf. You can also cancel via your Stripe account.

Hedera, the open-source, leaderless “hashgraph” DLT employs a unique architecture. The network features separate node types for read and write, creating greater efficiency. Consensus nodes facilitate “write” transactions and mirror nodes facilitate “read” requests. Hgraph owns and operates hardware mirror nodes.

We offer a free GraphQL console as a public shared resource. We don’t currently offer a free subscription tier that includes REST API access.